Delivery
Bring the committed outcome, accepted work, open defects, dependencies, release evidence and any dates leadership is being asked to trust.
Technology advisory
Prepare for a technology recovery review
Before choosing a recovery plan, collect enough evidence to describe the business effect, the systems and teams involved, what has already been tried and which decision is currently blocked.
Commerce
Choose one affected customer or operational journey and trace it through payment, stock, order, fulfilment and supplier hand-offs.
Production
Bring a recent incident timeline, monitoring evidence, release history, rollback path and the ownership of recovery and prevention actions.
Decision
State the decision that needs to be made, the options currently proposed and the evidence each team or supplier is using to support its view.
The detailed recovery scenarios are explicitly labelled Illustrative Scenarios unless verified client evidence is approved for publication.
Explore the relevant routes: commerce recovery, delivery recovery and production operations.